Policy
Effective Date: March 10, 2025
Introduction
Welcome to Masala! We are committed to protecting your privacy. This Privacy Policy explains what information we collect from you when you use our website info@veg-masala.com, how we use that information, and the steps we take to ensure it is kept secure. By using our website, you agree to the collection and use of information in accordance with this policy.
Information we collect
We collect information that you provide when you use our services, such as:
Making a Reservation: Your name, phone number, and email address.
Placing an Online Order: Your name, delivery address, phone number, email address, and order details. (Note: We do not store your credit card details. All payments are processed securely through our third-party payment gateways like MasterCard, Visa).
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Contacting Us: Your name, email address, and any information you include in your message to us.
Subscribing to our Newsletter: Your email address.
When you visit our website, we may automatically collect certain information about your device and browsing activity, including:
Your IP address, browser type, and operating system.
The pages you visit on our site and the time you spend on them.
This data is collected through cookies and similar technologies (see our Cookies section below) and helps us improve our website and services.
How we use your Information
We use the information we collect for the following purposes:
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To process your online orders and reservations.
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To communicate with you about your orders, bookings, or inquiries..
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To send you marketing communications, such as our newsletter (only if you have opted in).
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To improve our website, menu, and customer service.
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To prevent fraud and ensure the security of our website.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
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Service Providers: With trusted third-party partners who help us operate our website and services, such as payment gateways MasterCard/ Visa and delivery partners Zomato. These partners are obligated to protect your information.
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Legal Requirements: If required by law or in response to a valid legal request.
Data Security
The security of your data is important to us. We use industry-standard security measures, such as SSL encryption, to protect your information. However, please remember that no method of transmission over the Internet is 100% secure
Cookies Policy
Our website uses "cookies" to enhance your experience. Cookies are small files placed on your device that help our site remember your preferences (like what's in your shopping cart). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Your Rights
You have the right to access, update, or delete the personal information we hold about you. You can also unsubscribe from our marketing communications at any time by clicking the "Unsubscribe" link in our emails.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this page periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
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By email: info@veg-masala.com.in
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By phone: 1-867-222-000
